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Compliance & Data Governance

Privacy Policy

Last Updated: September 8, 2026 • Effective Date: September 8, 2026

1. Introduction & Commitment

Mavy EduSolutions (“Mavy”, “we”, “our”, or “us”) provides enterprise-grade language localization, AI training data curation, RLHF model evaluation, and education content adaptation. We operate with zero tolerance for data leaks, unauthorized model scraping, or improper disclosure of client source materials.

This Privacy Policy outlines our standards for collecting, processing, and safeguarding personal data and enterprise assets under the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and global data protection standards.

2. Enterprise Client Data & Translation Memories

Strict Confidentiality Guarantee: Client documents, software repositories, translation memories (TM), terminology termbases, and audio recordings submitted for localization or annotation remain the exclusive, non-transferable intellectual property of the client. Mavy EduSolutions never uses proprietary client data to train publicly accessible machine learning models without explicit written authorization.

When you provide content for processing:

  • Isolated Workspace Environments: All linguist and annotator access is mediated through credentialed, role-based environments with clipboard and export access restricted where designated.
  • Non-Disclosure Compliance: All staff, linguists, and data annotators sign binding Non-Disclosure Agreements (NDAs) subject to background checks and verification.
  • Data Decontamination & Retention: Project files are retained only for the duration specified in the client Master Services Agreement (MSA) or Service Level Agreement (SLA), after which all temporary work copies are cryptographically purged.

3. Information We Collect via the Website

We collect information you provide directly to us through forms and interactions on our website:

  • Contact & Project Inquiries: Your name, business email address, organization name, requested service modality, target languages, and project description.
  • Interactive Tools Telemetry: Anonymized usage parameters entered into the Global Text Expansion Estimator or AI Dataset Scope Calculator (processed entirely in your browser client-side; no strings are logged to our servers).
  • Website Analytics: Anonymized metrics via Google Analytics (IP anonymization enabled) such as page visits, referral sources, and interaction duration to optimize platform usability.

4. AI Training Data & Contributor Privacy

For individuals participating in voice recording, video capture, sentiment annotation, or RLHF red-teaming programs:

  • Informed Consent: Every participant explicitly signs an Informed Consent agreement detailing the recording modality, target application, compensation, and permitted usage scopes.
  • Biometric & Voiceprint Protection: Audio and biometric samples are securely segregated with metadata identifiers decoupled from real-world personal identification records.
  • Right to Revocation: Contributors reserve the right to request deletion of their biometric samples prior to dataset finalization in accordance with applicable regional privacy legislation.

5. GDPR and International Data Transfers

If you reside in the European Economic Area (EEA), United Kingdom, or Switzerland, you possess statutory rights including access, rectification, erasure, restriction of processing, and data portability. Where personal data is transferred internationally, we implement standard contractual clauses (SCCs) and appropriate technical and organizational safeguards to ensure continuous data security.

6. Cookie Policy & Tracking Preferences

We utilize essential cookies for site functionality and security, alongside optional analytics cookies to understand visitor engagement. You may modify or decline non-essential cookies at any time via the cookie preference banner or through your browser settings.

7. Contact Information

For questions, data access requests, or Data Protection Officer inquiries regarding this policy, please reach out directly:

Mavy EduSolutions Privacy & Data Governance Office
Email: collab@mavyedusolutions.co.in
Domain: www.mavyedusolution.com

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